Shut Up & Talk
What if a client won't shut up and get to the point?
We've all been there, therapist or not. Our clients, friends, family members will fill an amount of time with white noise, infinite content, a large amount of fluff before getting to the meat of their concerns, ideas, or needs.
What do we do when this becomes a pattern? There is nothing wrong with sharing and bringing people up to speed, but when it becomes a pattern of avoidance we, as the listener, tend to pick up on it.
In these times it is crucial to maintain a healthy balance of sensitivity and accountability. Accountability not only to the client, but to yourself. The client is paying for your time and for progress. The family member is confiding in you and utilizing time and effort which may be limited to both you and them.
If you foresee this type of interaction coming, mentally block off 5-10 minutes at the end of the session, or time together. Narrate your insertion about having 10 minutes left.
For example:
"One thing that I'm struck with is the amount of content you tend to share. Does your content relate to your needs and situation? I have no problem listening, but could there be a reason behind having so much content before sharing your main points?"
Or Maybe:
"This seems to be your contact style. When you are listened to, you feel valued. If it is, that is benifical but can be costly. Could that be part of the drive to seek
others
to listen to you other than your______ ( wife, husband, father, mother, person of concern)."
How about:
"Your content was great, but could it all have been 'empty words' to avoid certain things, can we talk about the
NEED
to avoid? What do you think?"
From there, keep these 7 points in mind:
1) Don't be accusing, but rather open.
2) People don't want t be seen as wrong, or fragile, so don't let them. Instead guide clients to a place of strength in their vulnerabilities.
3) People can be offended at their own reflection. Point that out!
4) If a voice of condemnation exists, you know its obviously not you. So where is the clients voice of condemnation coming from?
5) If clients don't agree with you, it's ok, you don't have to invest in being right.
6) All roads can lead to resolution. We might not always take the most direct path, but we will get there.
7) Lastly, Counselors work with clients to bring balance to unbalanced lives. Work together to figure out what the balance could look like!
If you have thoughts or concerns about this content, please share with a comment!
Geries Shaheen is a Provisionally Licensed Professional Counselor operating in and around St. Louis Missouri. Geries teaches psych classes as an Adjunct at Saint Louis Christian College and offers Adolescent/ Family Therapy through Preferred Family Healthcare . Geries holds his BA in Intercultural Studies from Lincoln Christian University, and his MA in Professional Counseling from Lindenwood University. Holding a certificate in Life Coaching, Geries provides life coaching services to clients online throughout the nation.
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